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How are patient portals helpful in patient engagement?

During and after Covid-19, the healthcare sector has dramatically changed. The induction of artificial intelligence has improved the working of healthcare providers. The need for the online presence of care providers made patient portals a necessity. Hence, technology has become a top priority in the healthcare sector.

Patient Portals

Patient portals are also known as personal health record systems or PHR. Many companies design patient portals to enhance the level of patient engagement. Patient engagement increases because these tools provide convenience and round-the-clock access to the personal health record regardless of geographic location or device; only you need internet connectivity. Patients can use portals for prescription refills, pay bills, and schedule appointments from their mobile or laptop. They can review the summaries of appointments, education material, and access to the medical history. The user name and password are secure, so there is the least threat of data loss.

How can a patient portal be used?

To operate a patient portal, you only need an internet-enabled device and a registered account. Once the Patient is registered, he can perform any task. The Patient can communicate with the provider’s office. You can register Children under 18 under the child patient portal. The Patient will receive reminders and alerts as well.

Healthcare providers are provided with a secure ID and password to communicate with patients. Patient portals give easy access to patient history and can go through the previous appointments, making decisions easy.

The Specialized feature

The specialized feature of the patient portal is direct communication between patients and care providers. This communication is helpful in a better patient-physician relationship. Patient portals help increase medication adherence. These portals are especially helpful for Patients residing in remote areas or with chronic or long-term health problems.

Simplify the Patient registration process.

Patient portals help patients complete a registration form before visiting the healthcare provider’s office. When a patient approaches your office, he feels comfortable and relaxed. The prior registration and electronic appointments upgrade the efficiency of front desk staff by reducing unnecessary burdens. So they can focus on the front desk staff instead of replying to telephonic queries.

Reduces the patient costs and unnecessary visits.

Patient portals facilitate Patients by reducing the cost of visiting a physician. For patients with long-term diseases, patient portals can help them to get their updated prescriptions from the patient portal rather than visiting a practitioner’s office. So, the unnecessary appointments can be replaced by the new patient appointments.

Improve efficiency and patient engagement.

Patient portals are helpful in patient engagement. Healthcare providers can educate their patients regarding their disease through these portals. Healthcare providers can educate their patients about future predictive medicine and cure.

The patient portal reduces telephonic conversations and other administrative tasks. Patient portals help quick delivery of the tests and enhance community health.

Higher chances of the patient return

The Patient will likely visit the practitioner’s office, which has satisfied him. The patient portal is the smartest way to drive patient satisfaction. Patients feel specialized care when they receive prompt answers through patient portals. Patient portals are the best way to improve your data driven strategy 

Minimizes the risk of miscommunication

With good communication and flexible schedules, the physician’s team responds to patient queries at the earliest, minimizing the risk of miscommunication.

 Focus on Patient care

The ability of patient portals to access patient information reduces Physician distractions. Instead of attending prolonged calls, the physicians can concentrate on the Patient in front of them.

The healthcare history and record of the previous visits can help providers focus on high healthcare standards.

Clinical Outcomes

The online prescriptions help pharmacists to understand them easily and provide accurate medicine. Patients with prolonged diseases like diabetes, blood pressure, etc., can request an online prescription refill. Hence, convenience drives high levels of patient compliance.

Healthcare providers can guide patients online by charging low fees. So, the quality of healthcare becomes cheap for the Patient, and when the Patient cares for the physician’s advice, the clinical outcomes improve.

Financial Benefits

The patient portal assists care providers in improving their revenue cycle management. It enables online bill payments. Online payments result in faster cash inflow.

Optimizes Workflow

The task of the office staff is completed automatically. For example, when online access is provided to patients, the workload of scheduling appointments and writing refill needs is automatically minimized. Registered patients will book appointments or refill a prescription by themselves. Patients can access their reports and talk to physicians by themselves. So, Healthcare providers can utilize the staff on other tasks.

The medical billing company utilizes cloud-based portals. The cloud-based patient portals come with better communication, eliminating paperwork, better patient-provider relationships, increased outcomes, and optimized workflow. You can avail combo of benefits with one piece of technology.

Nutshell

Increasing patient engagement and satisfied patient portals can play a vital role. Medifusion provides patient portals to support healthcare providers in better patient outcomes.

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