Are you planning to launch your food startup? Then this blog will help you get started in no time. Food and grocery app development doesn’t happen overnight – it takes a lot of planning, discussions, meetings, and arguments day in and day out.
But it simply does not mean that you should ignore it. Mobile applications are becoming quite powerful with the rise in customer demand and convenience. Therefore custom food and grocery application development services for providing fully functional apps are the need of the time.
According to studies, The global food and grocery market size was valued at USD 11.7 trillion in 2019 and is anticipated to reach an annual growth rate of 5.0% by 2027.
Moreover, the COVID-19 pandemic accelerated the growth of online food and grocery apps, and ever since they are becoming quite popular. Because in order to comply with social distancing and lockdown policies – customers couldn’t get out of their houses to carry out routine tasks such as grocery shopping, etc.
Therefore applications made it easier for people to access their favorite stores either to buy groceries or to order their favorite steaks. Whereas previously customers were a bit skeptical about buying online.
Because there are so many factors that limit online shopping — the most important being online security. But now with the advent of cloud technologies security is enhanced twofold.
Benefits of Food and Grocery App Development for Your Business
- To meet the growing demands of customers in this age of digitization such as accessibility and convenience. Because with such apps customers now do not have to leave the comfort of their homes since everything is online and available at their doorstep.
- Almost more than half of the time is spent on mobile applications.
- Food and grocery app development solutions help businesses gain a competitive edge in the market.
- Food and grocery items are available 24/7 and customers can easily access them based on their geographical location.
- They save customers time and the cost of physically going to the store and browsing the aisles for buying goods.
- Businesses can easily get customer feedback and improve based on that.
- Moreover, customers can track their orders straight through the application. They know how much estimated time it will take for their order to arrive so that they can be available.
- Nowadays customers don’t like juggling with paper money and therefore they can pay through different payment methods through the app.
- Moreover, customers can have loyalty programs, discounts, and offers — in return, it will help you score more leads and conversions.
Key Features for Food and Grocery App Admins
Below is the list of some important features that you should have for your vendors for food and grocery order management:
- Different levels of admin access based on hierarchy for example super admin, admin, and account manager — all should have their own profiles to manage the account and should only have the features that are relevant to each of the stakeholders.
- Vendors should have the right to approve and manage the orders.
- Advanced customer order reports and analytics to offer personalized experiences.
- Product and inventory management system
- Complete customer order history to refer back to in case of customer issues
- Admins should be able to view feedback and ratings
- Chat feature to reply to customer queries
Key Features for Food and Grocery App Customers
Below is the list of some important features that you should have for your customer for food ordering:
- They should be able to create their profile, once they have created their profile customers should be able to update as needed such as profile pictures, user name, email address, phone number, etc.
- Sign up and log in features
- Smart search function to search for grocery items instantly
- List of grocery stores to browse through
- Add to cart option – meaning once they have decided on the items that they need to buy they can click on them to add to cart for checkout
- They should be able to schedule orders
- Customers should have multiple payment options to choose from and pay in their preferred currency
- They should be able to see their order history
- Live tracking to check the status of their orders
- Able to leaving a review
- Customers should be able to add items to their wishlist that they hope to buy in future
Key Features for the Food and Grocery App Delivery Side
- Inventory management
- Order notification when a customer places an order
- In-app text or call
- Ability to view review and ratings
- Map integration to see the geo-location is real-time
Top 3 Food Delivery Apps to Aspire
DoorDash
DoorDash delivers food to customers from their preferred stores or restaurants. The app was launched back in 2013 and till now it is available in Canada and the USA. The major goal of DoorDash is to offer convenience to customers.
The app is quite popular among its target market, mainly because of its user-friendly and intuitive user interfaces and high usability. So if you are looking for food and grocery app development – make sure to give priority to user interface and experience design – before moving onto other stages.
GrubHub
Another popular application is GrubHub. This application is known for its seamless navigation. It effortlessly enables and allows users to search for their preferred restaurants or cuisine – its search functionality is quite comprehensive as well.
Customers can apply filters to narrow down their cuisine search and more. Moreover, customers can look for restaurants in their vicinity. Moreover, it has a wishlist feature that helps them to offer personalized customer service based on the items that users have added to its wishlist.
For your next food and grocery app development you can thoroughly go through GrubHub for additional features and functionalities.
UberEats
The most popular feature of the UberEats food delivery app is its different payment gateways and also it is very simple to use and has all the basic functionalities you need in your food ordering applications.
If you have newly entered into the food delivery market – then you should know that there are so many things to consider and keep in mind. Therefore, it’s always advised to take consultation from Grocery & Food Delivery App Development Services for better understanding.