Globally, 5 billion users send and receive SMS messages, so clearly there is no shortage in the number of users. Furthermore, you will be surprised to know that SMS has one of the best opening rates when compared to other marketing strategies. Almost 98% of messages sent are opened within a few minutes of their delivery. We believe these two statistics are more than enough to show you the potential of text messages. Top businesses are also aware of this and therefore invest in software like Twilio SMS, which reduces the SMS marketing efforts to a great extent.
Twilio SMS is equipped with features that have shown proven success in industries like Real Estate, Call centers, Travel, and Tourism, etc. This extension gives you an even higher return on investment when working alongside CRM (Customer Relationship Management) software like SuiteCRM. In this way, you will have the centralized information of customers, and the users can leverage this to provide a personalized experience. You have learned the benefits of having Twilio SMS, now we will show you the features of this extension.
Top Functionalities of SuiteCRM Twilio SMS extension
“Every crucial Marketing trick makes the Customer feel valuable”. Let’s run the business with this strategy. But more importantly, the greatest versatile option is working with an SMS communication channel. Why only this? It is hard to replace with other platforms. Outright Store integrates SuiteCRM with the Cloud-communication platform called Twilio. We introduce the Twilio SMS extension for your SMS handling.
Introduction to SuiteCRM Twilio SMS add-on
The plugin Twilio SMS helps your organization to market your products and brands by sharing SMS in bulk to everyone globally. An easy method to connect with the audience via SMS channel and it helps you to send every important business information swiftly.
Suppose you are running a Sales and Marketing business for a long time. You build up a product and now it’s time to flourish it via promotion. It’s better to select the Twilio SMS of SuiteCRM where you can send SMS in bulk to an audience who wants such products.
A better extension for the entrepreneurs who are running their IT business, Call Center CRM, the Insurance industry, etc. It is available for just $299.00. Even it is compatible with all SuiteCRM versions. We can provide you with the opportunity of a “Free Product Tour” as well
Unique Features of Twilio SMS Extension
This extension is one of the best tools when it comes to improving the SMS marketing game. Make sure to look at every feature mentioned below.
- This extension will allow the user to send multiple SMS at one time. This will save a lot of users time.
- You can also use the SMS templates in the messages. Templates are an important part of modern communication as they provide a more consistent and personalized experience. Furthermore, they are a time-saver as well.
- The conversation history of every customer will be automatically saved in the CRM by our plugin. You can use this past customer information to provide a personalized whenever next time they visit you.
- The plugin will let you engage with customers in a live chat. This is integral for providing an instant solution to their problems.
- In order to make it GDPR (General Data Protection Regulation) compliant, we have also added the opt-in and opt-out functionality to the plugin. By simply typing and sending “STOP”, the receiver can stop these incoming messages.
- Get the function of Opt-out here. If getting the email marketing SMS from a person continuously then you can endeavor for an Opt-out function here first. A beneficial feature for every business size. Our experts will guide you in every feature of this plugin.